![]() ![]() “Funnily enough, we are learning kind of the opposite, which is, we find that people make a lot of mistakes, and we need to rely more on AI. “I think the narrative in general is basically people are really great at edge cases and then AI makes mistakes, or is not ready perhaps for the real world,” Kashani said. The scenario that unfolded this week runs contrary to how many people view AI, Kashani said. However, Kashani told TechCrunch that the robots are becoming more independent and are typically operating on their own, with two exceptions: intersections and blockades of some kind. The Serve Robotics bots haven’t reached that point yet. “So this really goes back to giving people enough context to make good decisions until we are confident enough that we don’t need people to make those decisions.” “The funny thing is that the robot did the right thing it stopped,” Kashani said. Investigators are inside the bar MyWebTimes. These lessons will be critical as the robots progress and expand their operational domains. Police are investigating a crime scene on the 100 block of West Hickory and the 100 block of North Bloomington in Streator Caution tape is blocking off the sidewalk from the intersection down the block to La Villa bar. Another option is to give the software the ability to identify law enforcement and then alert the human decision makers and remind them of the local laws. For instance, the company can work with local law enforcement to send up-to-date information to a robot about police incidents so it can route around those areas. Software can be used to help people make better decisions or to avoid an area altogether, he said. Serve has pulled data from the incident and is working on a new set of protocols for the human and the AI to prevent this in the future, he added.Ī few obvious steps will be to ensure employees follow the standard operating procedure (or SOP), which includes proper training and developing new rules for what to do if an individual tries to wave the robot through a barricade.īut Kashani said there are also ways to use software to help avoid this from happening again. Regardless of the reason, Kashani said that it should not have happened. The judgment error here is that someone decided to actually keep crossing, he added. “Just there’s a lot of systems to ensure it would never cross until a human gives that go ahead.” ![]() “The robot wouldn’t have ever crossed (on its own),” Kashani said. But when bystanders raised the tape and apparently “waved it through,” the human operator decided to proceed, Serve Robotics CEO Ali Kashani told TechCrunch. Initially, the human operator paused at the yellow caution tape. In this case, the bot, which had just finished a delivery, approached the intersection and a human operator took over, per the company’s internal operating policy. ![]() The human operator will also remotely take control if the bot encounters an obstacle such as a construction zone or a fallen tree and cannot figure out how navigate around it within 30 seconds. Serve Robotics has a policy that requires a human operator to remotely monitor and assist its bot at every intersection. ![]()
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